Comments & Reviews about Iberostar Quetzal Playacar Playa del Carmen Mexico:

I decided to have my wedding here and Gabriella, our wedding coordinator, was superb!!! She was very responsive to all my questions and concerns prior to being in Mexico and was so attentive to all the details of my wedding day once I was there! She made me feel special and I never felt pressured to do anything I didn't want, and she never made me feel bad about wanting to do things differently than she did. I highly recommend this resort to anyone who wants to get married on the beach!

Regarding the wedding, dinners and rehearsal; I had 20 guests and the hotel did a very good job in putting almost all of us into the same building (21-it was excellent, close to the beach and pool) which made it easy for us to meet up and get ready for the wedding, dinners, pools and such. (*Note: the Quetzal lobby/shops/buffet were all closed because of low occupancy so the walk to the Tucan lobby, shops etc. was a little far from our building, but we ate most of our lunches at the snack bar by the pool..they had quite a bit of a selection, just smaller than the main buffet.) They set us all up for dinner at the Japanese Restaurant the night of the rehearsal, the food there was fantastic! It was so fun! Our wedding dinner was set up at the Mariamba Steakhouse (the food was decent, I recommend the Tenderloin) which was perfect because it was close to our rooms for those who wanted to change, close to the beach bar where our private cocktail party was set up and close to where our wedding pictures were being taken. One thing that was a little confusing, that I didn't realize until we were down there is that the rehearsal dinner reservation counted as one of the a la carte reservations for my guests...so be aware of that. The Guest Services also got us another reservation in for our entire group at the Italian Restaurant for our last night all together, however, I had to be put on the waiting list and I had to put up quite a fight for it. The taste and quality of the food overall was decent, I'm not very picky and I found something different I could eat every day. My husband is Extremely picky and couldn't stand the food, he also hadn't ever been to Mexico either so I think his expectations were a little too high. It isn't like our food back home!

The staff are all very friendly and seemed to always have a postitive attitude, I'm not sure how they do it! We had a good time with the bartenders, the Star Friends and the servers. The maids did a good job keeping the rooms tidy (the flower petals they put all over the beds get a little annoying after a couple of days though) and they kept the fridge well stocked, a couple dollars tip throughout the week never hurt. I had fun with my family and friends participating in water aerobics, the pool games, the scuba trial in the pool, beach volleyball and snorkeling. It adds so much more fun to the trip if you get involved in the activities and volunteer at the shows when you can!

Speaking of the shows, no, they aren't Las Vegas material, but it's something to look forward to each night and out of all the resort shows I've seen, the Tucan/Quetzal put on the best ones. I participated in Miss Iberostar and had a great time, we had participants from our group in dancing and other contests so it really made it fun!

Like in so many of the other reviews, there is a plaza shopping area about 10 min. walk from the hotel. One thing that I wasn't expecting was how safe this walk was. It's in the hotel district of Playa del Carmen, so the street is kept up really nice and most everyone walking around is either staying or working at a nearby resort. We also went in to Playa del Carmen (50 pesos+ tip or $5.00 U.S-which includes tip) one night. For anyone wanting to purchase souveniers, Playa is the place to do it, I got ripped off on my T-shirts, shot glasses etc, when I bought most of my things at the plaza.

Overall, we had an outstanding trip and all of my guests complimented me on my choice of hotel. I chose it for the price (not too high, nor too low) and for the location. There weren't many college kids wanting to party hard and there weren't many children roaming everywhere either.The beach was beautiful despite the sand whales and the color of the water is like nowhere in the States! (Another note: be prepared for women to be topless on the beach. It's technically not allowed, but they still do it.)

I was so sad to leave and can't wait to visit another Iberostar hotel!

Reserve Iberostar Quetzal Playacar Playa del Carmen Mexico